Emergency Pump Repair
Lane from Canadian Pump Solutions took a call from our client at 3:30 on a Friday with a critical situation where a transfer pump had failed and they needed the pump to be repaired and back on site Monday morning in Fort McMurray Alberta.
Since merging with NCS Fluid Handling Systems, Canadian Pump Solutions continues to support clients needs and emergency requirements, with the shops being open 7 days a week and having the support of the large supplier network and a dedicated team of specialists and a well stocked supply of pump parts, the client was assured that the team could support their pumping repair needs. The pump was dropped off at 5:30 PM Friday night and as of Sunday at noon the pump is in quality control for testing. Ready to ship Monday morning at 7:00 AM back to site and keep Alberta's economy working.
The entire team understands the sense of urgency that is needed when our clients call and getting them back up and running is key. Western Canadian jobs count on the equipment to be running and clients needs reliable equipment that is well maintained to remain competitive.
Now in combination with NCS Fluid Handling Systems and with the Repair and Service Divisions locations across Western Canada that are open 7 days a week, our continued focus on customer care and service first is supported even further.
All of locations across western Canada, Calgary, Sherwood Park, Edmonton, Nisku, Alberta as well as Langley, Sidney and Kitimat, British Columbia have fully equipped service centers that are staffed and equipped to carry out all repairs, maintenance, service and testing on all makes of pumps. The team offers both shop and mobile service with pick up and delivery also available. NCS is supported by local parts department, full NC machine shop as well as trained service technicians that support you 7 days a week. The NCS shops are able to service most major industrial brands of water and fluid handling pumps as well as repairs all major brands of industrial water pumps, with needed machining, welding, full functional testing, refurbishing and fabrication shop, in both planned and emergency situations.
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